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| Cookie errors
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| Customer Support: 1 XXX XXX XXXX |
- We need to use "cookies" to identify you on our system.Try these
steps:
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- • Just try signing in again. If your browser asks
you to accept cookies, choose "accept" each time.
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- • Perhaps your browser is not set to allow cookies. Consult "Help"
on your browser to find out how to change this setting.
LOGIN
Contact us Here if you need more
assistance !!
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If you are having problems logging in and keep getting returned to the Login
screen then try the following, this should fix it.
Contact us Here if you need more
assistance !!
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Check to make sure you have Cookies enabled.
Both Cookies stored on you Computer and Per-Session Cookies should be enabled
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How do I set my browser to accept cookies?
Click here for PC instructions
Click here for Macintosh Instructions
PC Instructions
Both Netscape and Microsoft Internet Explorer (MSIE) allow some
level of cookie verification.
In Netscape 4.x and Microsoft Ineternet Explorer 4.x. They have
menu options that allow you to accept all, some, or none of your incoming
cookies. In addition, the "warn before accepting" feature is still present in
both, if you want to screen your incoming cookies.
In Netscape 4.x, go to the Edit --> Preferences --> Advanced menu.
You will see all of the above choices.
In Netscape 6.x, go to the Edit --> Preferences --> Privacy &
Security --> Cookies menu.
You will see all of the above choices.
In Microsoft Internet Explorer 4.x, go to the View --> Internet
Options --> Advanced menu. There you can accept all, warn before accepting,
or reject all.
NOTE: you should upgrade to at least Internet Explorer 5.5
Microsoft Internet Explorer 5.x and 6.x has a lot of menu and dialog
changes.
Go to the Tools --> Internet Options --> Security tab.
In there, you can choose the security level for 4 different browsing
conditions:
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Internet Sites
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Local Sites
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Trusted Sites
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Restricted Sites
Select "Internet," and click on Custom Level, you'll get a dialog box,
scroll down to the Cookies section where you can Specifies how you want
Internet Explorer to handle a permanent "cookie"
A cookie is a file created by the site that stores information about you on
your computer.
To specify that you want Internet Explorer to accept cookies without prompting
you first, click Enable.
To specify that you want Internet Explorer to warn you if you are about to
receive a cookie from a Web site, click Prompt.
To specify that you do not want to allow cookies to be stored on your computer
by Web sites, and that existing cookies on your computer cannot be read by Web
sites, click Disable.
Once a cookie is rejected, it is thrown out and not saved to memory or disk.
In America OnLine (AOL) for Windows, Internet
Explorer is built in BUT is directly tied to the Internet Explorer
installed on your Windows Machine.
To change the cookie setting you would (for Windows)
click on Start --> Settings --> Internet options -->Security tab.
In there, you can choose the security level for 4 different browsing
conditions:
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Internet Sites
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Local Sites
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Trusted Sites
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Restricted Sites
Select "Internet," and click on Custom Level, you'll get a dialog box,
scroll down to the Cookies section where you can Specifies how you want
Internet Explorer to handle a permanent "cookie"
A cookie is a file created by the site that stores information about you on
your computer.
To specify that you want AOL/Internet Explorer to accept cookies without
prompting you first, click Enable.
To specify that you want AOL/Internet Explorer to warn you if you are about to
receive a cookie from a Web site, click Prompt.
To specify that you do not want to allow cookies to be stored on your computer
by Web sites, and that existing cookies on your computer cannot be read by Web
sites, click Disable.
Once a cookie is rejected, it is thrown out and not saved to memory or disk.
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Macintosh Instructions
In Netscape 4.x and Microsoft Ineternet Explorer 4.x. They have
menu options that allow you to accept all, some, or none of your incoming
cookies. In addition, the "warn before accepting" feature is still present in
both, if you want to screen your incoming cookies.
Microsoft Ineternet Explorer 5.x.
Click on Edit --> Preferences --> Receiving Files --> Cookies
In there, you can see all current cookies (from all site you have visited) and
change the option to allow them.
In Netscape 4.x, go to the Edit --> Preferences --> Advanced menu.
In America OnLine (AOL) for Macintosh, Internet
Explorer is built in BUT is NOT directly tied to the Internet Explorer
installed on your machine.
To change the cookie setting you would
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Login your AOL
account
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Click My AOL
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Click on the WWW
button on the left
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Click on the Advanced
settings button
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Click on the Receiving Files
on the left
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Click on the Cookies
In there, you can see all current cookies (from all site you have visited) and
change the option to allow them.
Contact us Here if you need more
assistance !!
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